999be's Responsible Gaming
Our Commitment
Entertainment should always be a source of joy — with that in mind, 999be is committed to ensuring a safe and healthy gaming experience for every player.
What does responsible gaming mean?
999be believes gaming should be a positive form of entertainment — not a source of financial hardship or stress.
When enjoyed in the right way, online gaming and betting can be an exciting form of leisure. But for some people it can become a problem. At 999be, we place the highest importance on the well-being of all our users and want to ensure that every player can play in a healthy and controlled way.
Responsible gaming means playing within known limits, not placing excessive bets to try to recover lost money, and seeking help when needed. This page will give you full details about 999be's safety tools and policies.
Our Safety Tools
999be offers these features directly on the platform to protect players.
Deposit Limit
Set the maximum amount you can deposit per day, per week, or per month yourself. Once a limit is set, it takes effect immediately. If you request to increase a limit, it will take effect after a set waiting period.
Time-Out Feature
Need a short break? Use the time-out feature to temporarily suspend your account for a set period — from 24 hours up to several weeks.
Self-Exclusion
If you need a long-term break, choose self-exclusion. Through this, you can request to close your account for anywhere from 6 months up to permanently. No marketing messages will be sent during this period.
Session Reminder
After an extended play session, the platform will remind you how much time has passed. This notification keeps you aware of the time and gives you the chance to make a decision.
Account History
You can view a complete history of your deposits, withdrawals, and bets at any time. Understand your spending patterns and make informed decisions — 999be believes in this transparency.
24/7 Support
999be's support team is ready to help with any issue at any time. Contact us via live chat or email in Bengali or English — we are always ready to help.
21+ Age Policy
999be strictly prohibits registration and gaming by anyone under the age of 21. Age verification is a mandatory step in the registration process.
If you have underage members in your household, you are advised to use parental control software on your device. Never share your login credentials and keep your device locked.
- Age verification is mandatory at registration
- Underage accounts are closed immediately
- Use of parental control software is encouraged
- Use of a password to protect your device is advised
What to do to protect minors
- Never share your login password with anyone
- Always log out at the end of a session
- Keep your device screen lock active
- Do not leave your device within reach of children
- If you suspect anything, notify support immediately
How to recognise the signs of problem gaming
If any of the following signs appear in you, it is time to seek help.
Practical tips for healthy gaming
Follow these simple habits to keep your experience at 999be enjoyable.
Gaming is for entertainment only — thinking of it as a source of income can lead to problems. Winning and losing are both part of the game; losing is normal and there is no guarantee of recovering losses.
- Set a budget before you play and do not go beyond that limit
- Take regular breaks — a short break at least once every hour is a good idea
- Never increase your bets to try to recover lost money
- Avoid gaming when drinking alcohol or when tired
- Set aside enough time for family, friends, and hobbies outside of gaming
- Keep deposit limits and session reminders active
- Never use gaming as a solution to stress or loneliness
- Even after a win, do not go beyond your pre-set budget
How to get support
If gaming becomes a problem, you do not have to face it alone — 999be is always here.
999be Support
After logging in to the platform, contact us directly via live chat in Bengali or English — 24 hours a day, 7 days a week.
For self-exclusion, deposit limit, or account closure requests, email us at:
24/7 — support is available at any time, day or night.
Do it directly from your account
- Set a deposit limit from Account Settings
- Go to the Account Management section for a temporary time-out
- Submit a self-exclusion request through the support team
- View your transaction history and betting records at any time
- Keep reminders on to track your session time
To activate any safety tool or to learn more about the process, contact our support team.
Enjoy Entertainment — Responsibly
Enjoy cricket betting, slot games, and live casino at 999be in a fully safe environment. For any questions, check our FAQ or contact support directly.
Frequently Asked Questions
Answers to common questions about responsible gaming.