999be's Privacy Policy
Your personal information is completely safe with us. Find out how 999be collects, uses, and protects your data — all the details are on this page.
Introduction & Scope
This Privacy Policy ("Policy") applies to both the 999be platform ("we", "our") and all users of its services ("you", "user"). By creating an account on 999be or using our services, you are agreeing to the terms of this Policy.
We believe that the security of your personal information is a fundamental right. 999be is always committed to protecting your data and uses the latest security technologies, including SSL encryption, to keep your information safe.
What Information We Collect
When creating an account and using services on 999be, we may collect the following types of information:
a) Identity Information
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (when verification is required)
- Address details
b) Financial Information
- bKash, Nagad, or Rocket mobile banking number (for transactions)
- Deposit and withdrawal history
- Wallet balance and bonus information
c) Activity & Technical Information
- Login time, IP address, and device information
- Browser type and operating system
- Gaming activity logs on the platform
- Information from cookies and similar tracking technologies
Purpose of Data Use
999be uses the collected information for the following purposes:
3.1 Account Management & Service Delivery
Information is needed to create, manage, and secure your account. It is used to ensure smooth login, deposits, withdrawals, and gameplay on 999be.
3.2 Identity Verification & Security
Information is used to confirm user identity and prevent fraud or unauthorized access. Age verification is an important step in ensuring responsible gaming — 999be only provides services to those aged 21 or above.
3.3 Financial Transaction Processing
Relevant information is used to process all deposits and withdrawals via bKash, Nagad, and Rocket. This information is also needed to set and monitor the minimum deposit of ৳300 and withdrawal limit of ৳800.
3.4 Customer Service & Communication
Information is used to assist you through 24/7 live chat and email support. Our support team accesses this information to resolve issues and answer questions.
3.5 Platform Development & Analysis
Anonymous statistical analysis is carried out to improve the user experience, add new features, and resolve technical issues quickly.
3.6 Legal & Regulatory Compliance
Information may be stored and provided as required to comply with applicable laws and regulations. Sharing relevant information with the appropriate authorities to prevent suspicious transactions or money laundering is our legal responsibility.
Sharing Information with Third Parties
999be does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
Necessary information is shared with bKash, Nagad, and Rocket to complete financial transactions. These payment service providers operate under their own privacy policies.
4.2 Technology & Service Partners
Technology providers that assist in operating the platform (such as server hosting and game providers) only receive the information necessary to perform their work. All partners operate under strict confidentiality agreements.
4.3 Legal Authorities
Information may be provided in response to a court order, legal notice, or a legitimate request from a relevant authority. This applies only in cases of legal obligation.
Cookies & Tracking Technologies
The 999be platform uses cookies and similar technologies to improve your browsing experience.
5.1 What Are Cookies
Cookies are small data files stored on your device. They help remember your preferences, maintain login sessions, and improve platform functionality.
5.2 Types of Cookies
- Essential Cookies: Required for login sessions and security; disabling these will prevent the platform from working properly
- Functionality Cookies: For remembering language preferences and personalized settings
- Analytics Cookies: To analyze platform usage patterns (in anonymous form)
5.3 Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent some 999be services from working correctly.
Data Security Measures
999be has adopted industry-leading security measures to protect your information:
- SSL Encryption — all data transfers are completed through encrypted channels
- Database-level encryption — stored information is always kept in an encrypted state
- Two-step verification — an additional layer of security for your account
- Automatic session timeout — automatic logout after a period of inactivity
- Suspicious activity detection system — unusual logins or transactions are flagged immediately
- Regular security audits and vulnerability testing
Data Retention Period
We only retain your information for as long as necessary. The retention period depends on the type and purpose of the information:
7.1 Active Account Information
Relevant information is retained for the entire time your account remains active. This is essential for account management, transaction processing, and customer service.
7.2 Financial Transaction Information
Transaction-related information is retained for a specified period in accordance with financial regulations and legal obligations, even after an account is closed.
7.3 After Account Closure
After an account is closed, necessary information may be kept for a specified period to meet legal obligations. After that, data is securely deleted or anonymized.
Your Rights & Controls
You have the following rights regarding your personal information:
8.1 Right to Access
You can request to view and receive a copy of the information stored in your account.
8.2 Right to Rectification
You can request that incorrect or outdated information be corrected or updated. Accurate information helps keep your account secure.
8.3 Right to Request Deletion
In certain circumstances, you can request that your information be deleted. However, this may not be fully possible in cases of legal obligation or ongoing disputes.
8.4 Right to Object to Processing
You have the right to object to certain uses of your information. You can opt out of marketing communications at any time.
Protection of Minors' Information
999be only provides services to those aged 21 or above. We do not intentionally collect any personal information from minors.
Age verification is mandatory when creating an account. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.
If a parent or guardian believes their child has created an account on 999be, please contact us at [email protected].
Policy Changes & Updates
999be may update this Privacy Policy from time to time. Reasons for changes may include:
- Introduction of new services or features
- Changes to applicable laws or regulations
- Improvements to technology or security practices
- Revisions based on user feedback and suggestions
For significant changes, we will notify you via a platform notice or email. The latest Policy will always be available on this page, with the updated date shown at the top.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact the 999be support team. We provide assistance in both Bengali and English.
- Email: [email protected]
- 24/7 Live Chat — available directly on the platform
We take all privacy-related complaints seriously and aim to resolve them as quickly as possible.
Play safely on 999be and enjoy
Your information is completely secure. Log in now and enjoy the gaming experience on 999be.
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